Night Shift Guest Service Associate

11 hours ago


Epsom, Surrey, United Kingdom RBH Full time
About the Role

We are seeking a highly motivated and customer-focused Guest Service Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities
  • Provide timely and efficient service to guests, responding to their needs and resolving any issues promptly
  • Work collaboratively with the front desk team to ensure a smooth and organized operation
  • Assist with breakfast preparation, bar service, and setting up and clearing of meeting rooms
  • Develop a strong understanding of hotel operations, including guest services, food and beverage, and housekeeping
  • Communicate effectively with guests, colleagues, and management to ensure seamless service delivery
Requirements
  • Excellent communication and interpersonal skills
  • Previous experience in a customer-facing role, preferably in hospitality
  • A can-do attitude and a willingness to learn and adapt
  • Computer literacy and a professional telephone voice
  • Reliable transportation to and from work
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Discounted hotel room rates for you and your friends and family

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Epsom, Surrey, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Service Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesProvide timely and...


  • Epsom, Surrey, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Service Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesProvide timely and...


  • Epsom, Surrey, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Service Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide timely...


  • Epsom, Surrey, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Service Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide timely...


  • Epsom, Surrey, United Kingdom RBH Management Full time

    We are a leading hospitality management company, RBH Management, and we are seeking a highly skilled and dedicated individual to join our team as a Night Service Assistant. Our company values diversity, health, wellbeing, sustainability, and individuality, and we strive to create a positive and inclusive work environment.A DAY IN THE LIFE OF A NIGHT SERVICE...


  • Epsom, Surrey, United Kingdom RBH Full time

    About RBH Hospitality ManagementRBH Hospitality Management is a leading hospitality company that values its people and strives to create a positive work environment. We believe in putting our employees first and providing them with the tools and resources they need to succeed.Job SummaryWe are seeking a Guest Service Assistant to join our team at Holiday Inn...


  • Epsom, Surrey, United Kingdom RBH Full time

    About RBH Hospitality ManagementRBH Hospitality Management is a leading hospitality company that values its people and strives to create a positive work environment. We believe in putting our employees first and providing them with the tools and resources they need to succeed.Job SummaryWe are seeking a Guest Service Assistant to join our team at Holiday Inn...


  • Epsom, Surrey, United Kingdom Stonegate Group Full time

    Location - The Faraday Are you an enthusiastic collaborator? No prior experience is necessary to become a Hospitality Frontline Associate, as we will provide you with the necessary training. We value your ability to connect with the team and ensure our guests have an exceptional experience. Your responsibilities will include... Greeting and engaging...


  • Epsom, Surrey, United Kingdom David Lloyd Clubs Full time

    Culinary and Service Associate - EpsomAre you ready to be part of a leading Health and Fitness organization in Europe, where personal growth is encouraged and teamwork is celebrated? A position with David Lloyd Clubs as a Culinary and Service Associate offers immense satisfaction. We pride ourselves on providing an exceptional environment, top-notch...


  • Epsom, Surrey, United Kingdom David Lloyd Clubs Full time

    Culinary Service Associate - EpsomAre you ready to be part of Europe's leading health and fitness organization, where personal growth is prioritized and teamwork is celebrated? A position with David Lloyd Clubs as a Culinary Service Associate offers immense fulfillment. We pride ourselves on providing an exceptional environment, top-notch facilities, and a...


  • Epsom, Surrey, United Kingdom David Lloyd Clubs Full time

    Culinary Service Associate - EpsomAre you ready to be part of a leading Health and Fitness organization in Europe that values personal growth while working with a dedicated team committed to excellence? A position with David Lloyd Clubs as a Culinary Service Associate offers a fulfilling career path. We pride ourselves on providing an exceptional...

  • Night Stock Associate

    1 month ago


    Epsom, Surrey, United Kingdom John Lewis Partnership Full time

    Become a Supermarket AssistantAre you dedicated to delivering outstanding customer service and enhancing the shopping experience? We invite you to explore this opportunity.About Us:At John Lewis Partnership, we pride ourselves on fostering a supportive work environment that emphasizes collaboration and efficiency. Our commitment to continuous improvement...


  • Epsom, Surrey, United Kingdom John Lewis Partnership Full time

    Become a Supermarket AssistantAre you dedicated to delivering outstanding customer service and enhancing shopping experiences? We are eager to connect with individuals who share this passion.About Us:At John Lewis Partnership, we pride ourselves on fostering a workplace that values collaboration and efficiency. Our commitment to continuous improvement...


  • Epsom, Surrey, United Kingdom John Lewis Partnership Full time

    Supermarket Assistant Position AvailableAre you dedicated to delivering outstanding customer service and enhancing the shopping experience? We are looking for individuals who share this passion.About Our Company:At John Lewis Partnership, we prioritize our employees and foster a culture of collaboration and efficiency. Our commitment to continuous...

  • Front Desk Assistant

    2 weeks ago


    Epsom, Surrey, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Assistant. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide timely and efficient service to...

  • Front Desk Assistant

    2 weeks ago


    Epsom, Surrey, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Assistant. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide timely and efficient service to...

  • Team Associate

    1 month ago


    Epsom, Surrey, United Kingdom McDonald's Full time

    Position: Team Associate at McDonald'sAre you looking for a rewarding position with opportunities for personal and professional development? At McDonald's, we are in search of team associates who can deliver outstanding customer service in a dynamic setting. Our roles are diverse, allowing you to engage in various tasks based on your interests and expertise....

  • Bar Team Member

    2 weeks ago


    Epsom, Surrey, United Kingdom Stonegate - Bars & Venues Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our Bar Team as a Bar Team Member. As a Bar Team Member, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key ResponsibilitiesWelcome and engage every guest, ensuring they have a memorable experiencePrepare...


  • Epsom, Surrey, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and flexible individual to join our team as a Guest Service Assistant at Holiday Inn Express London - Epsom Downs. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room assignments, and ensuring a seamless stay for our guests.Key...


  • Epsom, Surrey, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and flexible individual to join our team as a Guest Service Assistant at Holiday Inn Express London - Epsom Downs. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room assignments, and ensuring a seamless stay for our guests.Key...