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About the Role:
Lusona LLP is seeking a highly motivated and results-driven Account Manager to join our dynamic team. As a key member of our sales team, you will be responsible for cultivating and maintaining strong relationships with existing and potential customers in the building materials industry.
Key Responsibilities:
- Customer Relationship Management: Develop and maintain strong relationships with existing and potential customers to drive sales growth and customer satisfaction.
- Sales Activities: Proactively seek out new business opportunities and develop strategies to drive sales growth.
- Order Processing: Efficiently input and manage customer orders to ensure timely and accurate delivery.
- Customer Communication: Provide exceptional customer service through regular communication and issue resolution.
- Product Knowledge: Stay up-to-date on our product offerings and industry trends to provide expert advice to customers.
- Issue Resolution: Address customer inquiries and resolve any issues promptly to ensure customer satisfaction.
Qualifications and Experience:
- Experience in the building materials industry (e.g., builders, timber merchants, sheet materials) is preferred but not essential.
- A proven track record in sales and customer service.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite.
Benefits:
- Competitive salary and benefits package.
- Flexible work arrangements.
- Opportunities for professional growth and development.