Technical Support Coordinator

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom greenbean RPO Full time

Join Our Dynamic Team

We are excited to announce an opportunity for Help Desk Support Agents at Greenbean RPO. In this role, you will play a crucial part in ensuring customer satisfaction and operational efficiency.

Key Responsibilities:

  • Manage inbound and outbound communications in accordance with industry regulations and internal protocols.
  • Assist customers with inquiries and provide solutions to their issues.
  • Engage in cross-selling opportunities to enhance customer experience.
  • Respond to client emails and address technical questions effectively.
  • Facilitate policy modifications as required.

It is essential to uphold a commitment to fairness and to reflect the company's values in all interactions.

What We Offer:

Our team enjoys a competitive salary along with a comprehensive benefits package, which includes:

  • Generous holiday allowance
  • Pension plan
  • Complimentary breakfast and fruit delivery
  • Free flu vaccinations

If you possess a background in customer service and are eager to contribute to a supportive team environment, we encourage you to consider this opportunity.



  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom HSB Technical Full time

    Job Summary:HSB Technical is seeking a skilled Commissioning Technician to join our team. As a Commissioning Technician, you will provide technical support for subsea equipment projects, coordinating between customers, engineering teams, and project managers to ensure that all commissioned products meet project specifications and deliver high-quality...

  • Support Coordinator

    6 hours ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Creative Support Full time

    Career Opportunity with Creative SupportWe are a non-profit provider of personalized care and support to individuals with learning disabilities, mental health needs, autism spectrum conditions, and older people. Our organization is committed to delivering high-quality services that promote independence, social connections, and community engagement.About the...

  • Support Coordinator

    8 hours ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Creative Support Full time

    Career Opportunity with Creative SupportWe are a non-profit provider of personalized care and support to individuals with learning disabilities, mental health needs, autism spectrum conditions, and older people. Our organization is committed to delivering high-quality services that promote independence, social connections, and community engagement.About the...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ronald James Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Ronald James. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesRespond to Customer Inquiries:...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Vistry Group Careers Full time

    We are seeking a highly skilled and experienced Senior Technical Coordinator to join our team at Vistry Group Careers. As a key member of our engineering team, you will be responsible for coordinating all aspects of engineering design throughout the delivery phase.Key Responsibilities:Manage and report all engineering requirements as per company policies and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Work Lyf Group Limited Full time

    Position OverviewAt Work Lyf Group Limited, we are seeking a Vehicle Support Coordinator to join our team.Role ObjectiveThe primary aim of this position is to guarantee the proficient provision of client support, with a particular emphasis on operational tasks associated with the technical in-service assistance of vehicles and drivers requiring maintenance...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Forfusion Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Service Operations Manager to join our team at Forfusion Ltd. As a key member of our Managed Services team, you will be responsible for overseeing the day-to-day operations of our Service Desk, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesSupervise and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Forfusion Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Service Operations Manager to join our team at Forfusion Ltd. As a key member of our Managed Services team, you will be responsible for overseeing the day-to-day operations of our Service Desk, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesSupervise and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Forfusion Ltd Full time

    Job DescriptionAt Forfusion Ltd, we take pride in delivering world-class project delivery and IT Managed Services as Cisco Experts, to our client base.We're seeking a positive, enthusiastic, and resourceful individual to join our Managed Services team as the Service Operations Manager.This is an exciting opportunity to be part of a winning team and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Technical Full time

    Position OverviewIncentives and Advantages;Company Pension SchemeAttractive salary packageLong-term employment opportunityAccess to on-site fitness facilitiesEmployee benefits platform through PerkboxParking facilities availableDaytime working hoursLife assurance coverageComprehensive wellbeing support available 24/7About MTrec Technical;MTrec Technical is...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Technical Full time

    Job OverviewMTrec Technical is seeking a skilled Crane Service Engineer to join our team. As a Crane Service Engineer, you will be responsible for ensuring the optimal performance and safety of our cranes.Key ResponsibilitiesCrane Maintenance and Repair: Perform routine maintenance and repairs on cranes to ensure they are in good working condition.Technical...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Technical Full time

    Job OverviewMTrec Technical is seeking a skilled Crane Service Engineer to join our team. As a Crane Service Engineer, you will be responsible for ensuring the optimal performance and safety of our cranes.Key ResponsibilitiesCrane Maintenance and Repair: Perform routine maintenance and repairs on cranes to ensure they are in good working condition.Technical...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rise Technical Recruitment Limited Full time

    Job Overview**Job Summary**We are seeking a highly skilled Technical Manager to lead our regional operations. As a key member of our team, you will be responsible for overseeing the technical aspects of our business, ensuring seamless execution and driving growth.Key ResponsibilitiesLead and manage a team of technical professionals to achieve business...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rise Technical Recruitment Limited Full time

    Job Overview**Job Summary**We are seeking a highly skilled Technical Manager to lead our regional operations. As a key member of our team, you will be responsible for overseeing the technical aspects of our business, ensuring seamless execution and driving growth.Key ResponsibilitiesLead and manage a team of technical professionals to achieve business...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Coordinator to join our team at Midlands Partnership NHS Foundation Trust. As an Administrative Support Coordinator, you will play a vital role in providing administrative support to our team, ensuring the smooth operation of our services.Key ResponsibilitiesProvide...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Coordinator to join our team at Midlands Partnership NHS Foundation Trust. As an Administrative Support Coordinator, you will play a vital role in providing administrative support to our team, ensuring the smooth operation of our services.Key ResponsibilitiesProvide...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Careers Plus Full time

    Job OpportunityTechnical Support SpecialistAbout Careers Plus:Careers Plus is a leading provider of IT services, seeking a skilled Technical Support Specialist to join our team.Job Summary:We are looking for a highly motivated and detail-oriented Technical Support Specialist to provide technical assistance and support to our clients. The ideal candidate will...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Careers Plus Full time

    Job OpportunityTechnical Support SpecialistAbout Careers Plus:Careers Plus is a leading provider of IT services, seeking a skilled Technical Support Specialist to join our team.Job Summary:We are looking for a highly motivated and detail-oriented Technical Support Specialist to provide technical assistance and support to our clients. The ideal candidate will...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Remote People Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Remote People. As a Technical Support Specialist, you will be responsible for providing technical support to customers in the European market, including onsite consultation, analysis of issues, maintenance recommendations, construction planning, and product...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Remote People Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Remote People. As a Technical Support Specialist, you will be responsible for providing technical support to customers in the European market, including onsite consultation, analysis of issues, maintenance recommendations, construction planning, and product...