**Systems Manager

2 weeks ago


Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time
About the Role

We are seeking an experienced Systems Manager to lead our IT Infrastructure team at University Hospitals Plymouth NHS Trust. As a key member of our IT department, you will be responsible for the overall management and performance of our Systems Infrastructure team, Systems Operations team, and Principal Systems Engineers.

Key Responsibilities
  • Lead both teams of Systems Engineers and Principal Engineers in the coordination of design, development, support, maintenance, and ongoing improvement of the systems infrastructure.
  • Analyse, investigate, and resolve highly complex queries, problems, and requirements of the computer server system infrastructure.
  • Ensure problems are dealt with appropriately and within Service Level Agreement timescales.
  • Provide detailed evidence for the ITSAT and DSPT audits.
  • Input into Disaster Recovery planning and implementation, involving out of hours work where necessary.
  • Escalate any performance issues, concerns, or problems which negatively impact the Systems Infrastructure Team to the Head of Technical Services.
  • Interpret technical/professional/administrative D&I policies and advise the organisation on their interpretation.
  • Assist the Head of Technical Services with business planning for capital and revenue expenditure.
  • Review ongoing contracts, products, tools, and licensing to ensure they remain fit for purpose and financially viable.
Requirements
  • Post-Graduate calibre professional with demonstrable experience supporting and managing enterprise-scale computer server system infrastructures.
  • In-depth proven knowledge and demonstrable experience of enterprise computer server system technologies.
  • Demonstrable line management experience.
  • Ability to act on own initiative to solve highly complex technical problems.
  • Ability to remain calm and cope effectively with critical network and system failures.
  • Ability to plan, initiate, and coordinate work programmes and adjust as required.
About Us

University Hospitals Plymouth NHS Trust is a people business where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining our team means becoming part of a team of dedicated staff who are committed to leading the way through innovation, clinical excellence, and great customer care.


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