Counter Manager

3 days ago

London, Greater London, United Kingdom NEOM Wellbeing Full time

About the Role

We are seeking an experienced Counter Manager to join our team at NEOM Wellbeing. As a Counter Manager, you will be responsible for the day-to-day running of one of our counters in a department store setting.

Key Responsibilities

  • Drive forward sales, key performance indicators (KPIs), and company objectives
  • Complete targets, rotas, and weekly reports
  • Organise and support in-store and field events to promote NEOM as a brand while working with partnering businesses
  • Recruit, develop, and mentor a team with a focus on training and education
  • Provide the highest standard of NEOM customer experience on counter to inspire wellbeing
  • Proactively identify opportunities to contribute to the wellbeing of our people and planet, fundraise for our partnered charity, through in-store events and/or brand partnerships
  • Lead and champion our community initiatives, providing inspiration and opportunities for volunteering, bettering your store's local community, and ensuring an inclusive environment

Requirements

What We're Looking For

  • 2 years minimum experience managing a counter or store
  • Previous people management experience
  • Retail experience within a health and beauty environment
  • Genuine interest in wellbeing
  • A passion for wellbeing
  • A love of customer service and the ability to translate this to inspire colleagues
  • Meticulous attention to detail
  • Someone who thrives in a collaborative and supportive team
  • Positive energy that will inspire others

What We Offer

  • TIME TO CHILL - 25 days holiday plus bank holidays
  • BIRTHDAY TREAT - Time off on your birthday
  • FLEXI TIME - Work in a way that fits around you
  • WELLBEING TIME– take time off to recharge and reset
  • NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
  • HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support
  • DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for any personal fundraising efforts too

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