Lead Customer Experience Manager

4 weeks ago


Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly skilled and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores.

Key Responsibilities
  • Lead and inspire a team of managers to deliver outstanding customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with store teams to identify and address customer concerns
  • Monitor and analyze customer feedback to inform business decisions
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge
What We Offer

As a Customer Experience Manager at Sainsbury's, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, including a discount card, free food and hot drinks, and a generous holiday entitlement.

In addition, you will have access to a range of training and development opportunities to help you grow and succeed in your career. We are committed to supporting our employees in their personal and professional development, and we offer a range of benefits to help you achieve your goals.

Requirements
  • Proven experience in a customer-facing role, with a strong track record of delivering exceptional customer experiences
  • Excellent leadership and communication skills, with the ability to inspire and motivate a team
  • Strong analytical and problem-solving skills, with the ability to interpret customer feedback and data
  • Ability to work collaboratively with store teams to achieve business objectives
  • Strong coaching and development skills, with the ability to support team members in their career development
What's Next?

If you are a motivated and experienced customer service professional who is passionate about delivering exceptional customer experiences, we would love to hear from you. Please submit your application, including your resume and a cover letter, to learn more about this exciting opportunity.



  • Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to lead our store team and drive customer satisfaction. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and motivate a team of managers to deliver...


  • Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to lead our store team and drive customer satisfaction. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and motivate a team of managers to deliver...


  • Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to lead our store team and drive customer satisfaction.As a Customer Experience Manager, you will be responsible for setting the direction of travel in your area, coaching and motivating your team, and developing yourself as an operational expert.You will work closely...


  • Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our store management team, you will be responsible for leading and inspiring a team of managers to deliver exceptional customer service and drive business growth.Key ResponsibilitiesLead and develop a team of...


  • Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of colleagues to deliver excellent...


  • Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of colleagues to deliver excellent...


  • Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of colleagues to deliver exceptional...


  • Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of colleagues to deliver exceptional...

  • Sales Advisor

    3 weeks ago


    Beaconsfield, Buckinghamshire, United Kingdom Pets Corner UK Full time

    Pets Corner is a family-run business that values customer relationships and a passion for pets. We are seeking a Sales Advisor to join our team in Marlow, Amersham, and Beaconsfield stores.This role requires excellent customer service skills, a genuine enthusiasm for people and pets, and the ability to work in a fast-paced environment.The Sales Advisor will...


  • Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time

    bAbouttheRole/bbrbrAsaLeadCustomerExperienceManageratSainsbury's,youwillberesponsibleforleadingateamofmanagersinoneofourbusiestandmostcomplexstores.Yourprimarygoalwillbetodeliveranexceptionalcustomerexperienceacrossallaspectsofthestore,fromthecarparktothecheckout.brbrbKeyResponsibilities/bbrbrCoach,motivate,andguideyourteamtoworkcollaborativelyandeffectively...


  • Beaconsfield, Buckinghamshire, United Kingdom Sainsbury's Full time

    About the RoleWe're seeking a talented Lead Operations Manager to join our team at Sainsbury's. As a key member of our operations team, you'll play a crucial role in ensuring the smooth day-to-day running of our online operations.Key ResponsibilitiesCoaching, motivating and guiding your team to work efficiently and effectivelyDeveloping your team's...

  • Bar Lounge Manager

    5 days ago


    Beaconsfield, Buckinghamshire, United Kingdom Crazy Bear Beaconsfield Full time

    Bar Lounge Manager Job DescriptionWe are seeking an experienced and dynamic hospitality professional to fill the role of Bar Lounge Manager at our boutique hotel, The Crazy Bear Beaconsfield.The successful candidate will be responsible for leading our bar floor team and ensuring that the highest standards of care and service are delivered to our guests.Key...


  • Beaconsfield, Buckinghamshire, United Kingdom The White Horse Full time

    We are looking for an exceptional individual to take the helm in delivering outstanding service at The White Horse in Beaconsfield. As our new Assistant Manager, you will be responsible for leading our team to provide top-notch service that keeps our customers coming back for more.Here are some of the benefits you can expect:Your Career...


  • Beaconsfield, Buckinghamshire, United Kingdom Moto Full time

    Customer Service RepresentativeAs a Customer Service Representative with Moto, you will play a vital role in delivering exceptional customer service and ensuring a smooth shopping experience for our customers. Your primary responsibilities will include serving customers in a timely manner, receiving deliveries and stock replenishment, and maintaining stock...

  • Racquets Team Lead

    4 weeks ago


    Beaconsfield, Buckinghamshire, United Kingdom David Lloyd Leisure Full time

    Lead Our Racquets Team to SuccessWe are seeking a highly motivated and experienced Racquets Manager to join our team at David Lloyd Clubs. As a key member of our club management team, you will be responsible for leading our racquets team to success and ensuring our members have an exceptional experience.Key Responsibilities:Lead and manage the racquets team...

  • Racquets Team Lead

    4 weeks ago


    Beaconsfield, Buckinghamshire, United Kingdom David Lloyd Leisure Full time

    Lead Our Racquets Team to SuccessWe are seeking a highly motivated and experienced Racquets Manager to join our team at David Lloyd Clubs. As a key member of our club management team, you will be responsible for leading our racquets team to success and ensuring our members have an exceptional experience.Key Responsibilities:Lead and manage the racquets team...

  • Racquets Team Lead

    3 weeks ago


    Beaconsfield, Buckinghamshire, United Kingdom David Lloyd Leisure Full time

    Unlock Your Potential as a Racquets ManagerWe are seeking a highly motivated and experienced Racquets Manager to join our team at David Lloyd Clubs. As a key member of our club management team, you will be responsible for leading our racquets team to success and ensuring our members receive the finest experience possible.Key Responsibilities:Lead and manage...

  • Racquets Team Lead

    3 weeks ago


    Beaconsfield, Buckinghamshire, United Kingdom David Lloyd Leisure Full time

    Lead Our Racquets Team to SuccessWe are seeking a highly motivated and experienced Racquets Manager to join our team at David Lloyd Clubs.As a Racquets Manager, you will be responsible for leading our racquets team to success, ensuring that our members have the finest experience possible.You will form part of the club management team and will be responsible...

  • Racquets Team Lead

    3 weeks ago


    Beaconsfield, Buckinghamshire, United Kingdom David Lloyd Leisure Full time

    Lead Our Racquets Team to SuccessWe are seeking a highly motivated and experienced Racquets Manager to join our team at David Lloyd Clubs.As a Racquets Manager, you will be responsible for leading our racquets team to success, ensuring that our members have the finest experience possible.You will form part of the club management team and will be responsible...

  • Culinary Team Lead

    3 weeks ago


    Beaconsfield, Buckinghamshire, United Kingdom Crowne Plaza Gerrards Cross Full time

    About the RoleCrowne Plaza Gerrards Cross is seeking a highly skilled and experienced Culinary Team Lead to join our team. As a key member of our kitchen brigade, you will be responsible for overseeing the preparation and presentation of high-quality dishes, ensuring exceptional customer satisfaction, and maintaining a clean and safe working environment.Key...