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Technical Skills Trainer

2 months ago

Leicester, Leicester, United Kingdom British Gas Full time
Job Overview

As a Technical Skills Trainer at British Gas, you will be responsible for delivering high-quality technical training to our engineers, ensuring they have the necessary skills and knowledge to meet our customers' needs.

Key Responsibilities:

  • Design and deliver comprehensive technical training programs for engineers, covering various key engineering disciplines.
  • Manage and lead training groups, ensuring effective learning journeys and progress.
  • Meet performance targets for success rates and timely skills and qualification attainment.
  • Administer and manage all aspects of engineer training, assessment, and internal quality assurance.
  • Lead by example and promote a culture of safety excellence within the workplace.
  • Act as an ambassador for Diversity, Equity, and Inclusion, fostering an environment that allows colleagues and customers to thrive.
  • Stay up-to-date with current and future skills requirements, ensuring compliance and technical expertise with relevant competencies, legislation, and industry codes of practice.
  • Build and maintain relationships with key stakeholders to ensure quality and timely completion of delivery solutions.

Requirements:

  • Hold Core ACS +4 qualification.

Our Ideal Candidate:

  • Has a strong commitment to safety, recognizing and mitigating risks in the workplace.
  • Is dedicated to developing others, sharing knowledge, and best practices to deliver exceptional customer experiences.
  • Is customer-focused, understanding customer needs and driving satisfaction.
  • Is comfortable challenging processes and decisions, promoting a culture of continuous improvement.
  • Has a growth mindset, embracing learning and innovation to enhance customer experiences.