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Technical Skills Trainer
2 months ago
Maximise your career opportunities by applying for this exciting role at British Gas Careers. As a People and Technical Skills Trainer, you will be responsible for delivering high-quality technical training to our engineers, ensuring they have the skills and knowledge required to meet our customer's needs.
Key Responsibilities:- Design and deliver technical training programs for engineers, covering various key engineering disciplines.
- Manage and lead training groups, ensuring a smooth learning journey for our engineers.
- Meet performance targets related to success rates and timely skills and qualification attainment.
- Administer and manage all aspects of engineer training, assessment, and internal quality assurance.
- Lead by example and promote a safe working environment, adhering to industry codes of practice and legislation.
- Embed diversity, equity, and inclusion principles, fostering a culture that encourages continuous development and growth.
- Stay up-to-date with current and future skills requirements, ensuring compliance and technical expertise.
- Build and maintain relationships with key stakeholders to ensure quality and timely delivery of training solutions.
- Safety - Prioritise safety and security, recognising and mitigating risks in the workplace.
- Developing Others - Commit to supporting colleagues' growth and development, sharing knowledge and best practices.
- Customer Focus - Understand and meet customer needs, driving satisfaction and using customer feedback to inform priorities.
- Challenge & Support - Respectfully challenge processes and decisions, providing support to colleagues in adversity.
- Growth Mindset - Embody self-belief, confidence, and a willingness to learn, enhancing the customer experience and developing innovative solutions.