Client Support Specialist

2 months ago


Cardiff, Cardiff, United Kingdom Maximus Full time

Join Our Team as a Client Support Specialist

At Maximus, we are a leading global entity committed to enhancing health and employment services for millions annually. Our UK workforce, comprising around 5,000 dedicated professionals, plays a vital role in transforming lives through various programs and assessments.

As a Client Support Specialist, you will be instrumental in providing outstanding assistance to our clients. Your collaboration with key organizations across diverse sectors, including charitable and governmental bodies, will be essential.

  • Deliver thorough information, guidance, and support to clients
  • Ensure professional and precise assistance across multiple communication channels
  • Consistently achieve and surpass Service Level Agreements
  • Maintain data accuracy within our Customer Records Management system
  • Work alongside colleagues to improve client satisfaction
  • Foster continuous service enhancement and embrace change positively
  • Conduct in-depth research within designated timeframes
  • Comply with company policies, HR best practices, and applicable regulations


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