Housing Coordinator

4 weeks ago


Preston, Lancashire, United Kingdom Homes Plus Full time
About the Role

We are seeking a skilled and compassionate Housing & Wellbeing Co-Ordinator to join our team at Homes Plus. As a key member of our community, you will play a vital role in promoting safe and secure independent living, reducing isolation, and enhancing the overall quality of life for our residents.

Key Responsibilities
  • Engage with residents to promote safe and secure independent living, ensuring an engaging and vibrant environment.
  • Provide advice on rent and service charges, assist with benefits claims, and support customers with their financial needs.
  • Work with our internal income recovery team to reduce rent arrears.
  • Travel within local geographical areas to meet with residents and stakeholders.
Requirements

To be successful in this role, you will need:

  • Experience/knowledge of housing management, social care, and/or wellbeing of Retirement living services.
  • Good computer skills with knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Effective communication skills, both written and verbal, with the ability to build great relationships with customers and colleagues.
  • A good mix of 'team player' attributes and the ability to work effectively using your own initiative.
  • Awareness of Health & Safety.
What We Offer

We are a large, diverse, and ambitious business that offers a comprehensive benefits package, including:

  • Competitive salary with a salary review yearly.
  • Pension with matched contributions up to 7%.
  • Excellent holiday package – 35 days annual leave with the option to buy or sell leave.
  • Cashback plan for healthcare costs – up to £500 saving per year.
  • Bonus scheme for all colleagues at 2%.
  • Training and development opportunities.
  • Extra perks, including huge discounts and offers from shops, cinemas, and more.

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