Claims Management Specialist

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Suncorp Group Full time

À propos du poste :

En tant que Spécialiste en Gestion des Sinistres, vous jouerez un rôle essentiel dans l'assurance d'une prise de décision de qualité dans la gestion des réclamations tout en respectant la législation en vigueur. Vos responsabilités incluent l'évaluation des réclamations pour blessures personnelles, la fourniture d'une expertise technique en gestion des blessures, et la mise en œuvre de stratégies proactives de gestion des réclamations. Vous serez également impliqué dans le coaching et le mentorat des Conseillers en Réclamations afin d'améliorer leurs connaissances en gestion des blessures. L'accent mis sur le client et la résolution rapide des plaintes sont des aspects clés de ce poste.

Responsabilités :

  • Examiner les dossiers de réclamation et fournir des conseils en gestion des blessures
  • Préparer des recommandations pour le traitement et la réhabilitation
  • Collaborer avec les parties prenantes pour garantir une stratégie de réclamation efficace
  • Travailler dans les limites d'autorité désignées

Exigences :

  • Diplôme de licence dans un domaine connexe
  • Minimum de 2 ans d'expérience clinique
  • Expérience en Compensation des Travailleurs/CTP et Réhabilitation Professionnelle
  • Capacité à identifier les besoins de formation et à fournir un soutien

Culture d'entreprise :

Rejoindre le Suncorp Group offre des opportunités d'emploi diversifiées dans les domaines de l'assurance, de la banque et des services d'entreprise. L'entreprise valorise une culture de haute performance, un engagement et un équilibre entre vie professionnelle et vie privée. Avec un accent sur la diversité et l'inclusion, des options de travail flexibles et le développement de carrière, Suncorp favorise un environnement connecté et solidaire pour ses employés.



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