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Client Relationship Manager
3 months ago
About Linten Technologies Ltd:
Linten Technologies Ltd is dedicated to enhancing business efficiency through innovative technology solutions. As a reputable and ambitious technology firm, we are in search of individuals who share our commitment to exceptional customer service as we expand our role as a reliable IT service partner to clients.
Position Overview:
- Develop, nurture, and sustain relationships with both new and existing clients.
- Act as a representative of the Linten brand to current and prospective clients.
- Collaborate with the broader Linten team to fulfill customer needs.
- Engage with clients regularly to comprehend their requirements and showcase how Linten's offerings can address their specific challenges.
- This role necessitates frequent visits to client locations, with flexibility in working arrangements.
Key Responsibilities:
- A genuine passion for client engagement is crucial – the ability to listen and comprehend client needs.
- Take responsibility for assigned client accounts and obligations.
- Establish effective client relationships, manage incoming inquiries and requests.
- Proactively schedule and conduct client relationship evaluations.
- Identify opportunities for business growth.
- Create client development plans.
- Maintain successful and productive customer interactions.
- Participate in networking and business events to promote and expand business opportunities.
- Monitor activities and assess return on investment through key performance indicators.
Qualifications:
- Outstanding communication and presentation abilities.
- Capability to convey concepts to non-technical audiences.
- Experience in client management and relationship building.
- Strong commercial acumen and interpersonal skills.
- Possession of a valid UK driving license and access to a vehicle.
- Exceptional customer engagement skills.
- Willingness to adapt working hours as required by the role.
Preferred Qualifications:
- Basic technical knowledge, ideally within the Microsoft product suite.
- Experience in a Managed Service Provider (MSP) setting.
What We Provide:
- Competitive salary ranging from £28,000 to £35,000, depending on experience.
- Healthcare cashback plan.
- 35 days of annual leave, inclusive of bank holidays, a day off for your birthday, and paid time for charitable activities.
- Access to onsite mental health support and development resources.
- Regular team social events and lunches.
- Opportunities for continuous learning and professional development.
- Flexible working environment.
- Generous mileage reimbursement for business travel.
- Some benefits may be contingent upon successful completion of a probationary period.
Become Part of Our Vision:
We are looking for individuals who are passionate about technology and dedicated to customer satisfaction. If you excel in building relationships and are seeking a long-term fit within a close-knit company, we encourage you to reach out to us.