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Client Relationship Manager

3 months ago


Manchester, United Kingdom Linten Technologies Ltd Full time

About Linten Technologies Ltd:

Linten Technologies Ltd is dedicated to enhancing business efficiency through innovative technology solutions. As a reputable and ambitious technology firm, we are in search of individuals who share our commitment to exceptional customer service as we expand our role as a reliable IT service partner to clients.

Position Overview:

  • Develop, nurture, and sustain relationships with both new and existing clients.
  • Act as a representative of the Linten brand to current and prospective clients.
  • Collaborate with the broader Linten team to fulfill customer needs.
  • Engage with clients regularly to comprehend their requirements and showcase how Linten's offerings can address their specific challenges.
  • This role necessitates frequent visits to client locations, with flexibility in working arrangements.

Key Responsibilities:

  • A genuine passion for client engagement is crucial – the ability to listen and comprehend client needs.
  • Take responsibility for assigned client accounts and obligations.
  • Establish effective client relationships, manage incoming inquiries and requests.
  • Proactively schedule and conduct client relationship evaluations.
  • Identify opportunities for business growth.
  • Create client development plans.
  • Maintain successful and productive customer interactions.
  • Participate in networking and business events to promote and expand business opportunities.
  • Monitor activities and assess return on investment through key performance indicators.

Qualifications:

  • Outstanding communication and presentation abilities.
  • Capability to convey concepts to non-technical audiences.
  • Experience in client management and relationship building.
  • Strong commercial acumen and interpersonal skills.
  • Possession of a valid UK driving license and access to a vehicle.
  • Exceptional customer engagement skills.
  • Willingness to adapt working hours as required by the role.

Preferred Qualifications:

  • Basic technical knowledge, ideally within the Microsoft product suite.
  • Experience in a Managed Service Provider (MSP) setting.

What We Provide:

  • Competitive salary ranging from £28,000 to £35,000, depending on experience.
  • Healthcare cashback plan.
  • 35 days of annual leave, inclusive of bank holidays, a day off for your birthday, and paid time for charitable activities.
  • Access to onsite mental health support and development resources.
  • Regular team social events and lunches.
  • Opportunities for continuous learning and professional development.
  • Flexible working environment.
  • Generous mileage reimbursement for business travel.
  • Some benefits may be contingent upon successful completion of a probationary period.

Become Part of Our Vision:

We are looking for individuals who are passionate about technology and dedicated to customer satisfaction. If you excel in building relationships and are seeking a long-term fit within a close-knit company, we encourage you to reach out to us.