Contract Manager
1 month ago
Wood is seeking a highly skilled Contract Manager to join our Operations Business Stream - Upstream. As a key member of our team, you will be responsible for providing guidance and direction to a team in the operational and commercial delivery of one or more customer contract(s).
Key Responsibilities:
- Provide operational, strategic management and delivery to support and drive the business plan at contract level.
- Ensure Wood is working to the highest standards of safety, quality, and operational excellence.
- Deliver business plans and in support of business growth.
- Maximize the long-term customer relationship and commercial return by positioning Wood for contract extensions and renewals.
- Produce solutions to strategic, contractual, technical, commercial, operational and personnel-related challenges which impact on customer service and performance.
- Maintain operational integrity and excellence, tracking and reporting on performance metrics and steering improvements.
- Provide leadership and coaching to the contract team, developing capability, facilitating engagement, and supporting progression.
Requirements:
- Degree qualification in Engineering, Scientific Discipline, or related technical field OR degree qualified in a commercial/business discipline with significant experience in a technical organisation.
- Considerable Operations / Contract management experience.
- Track record of successful delivery within relevant industry sector.
- Broad understanding of the industry and networking capability.
- Experience of customer / contractor-facing communication / negotiation.
- Relevant technical expertise as applicable to the scope.
- Ability to balance commerciality with operational excellence.
- Knowledge of current HSSEA and other legislation as applied to the industry.
- Evidence of continuing professional development and knowledge.
- Ability to steer and implement change programmes.
Personal Attributes:
- Safety-focused with an uncompromising approach to risk management.
- Passionately pursues and supports, demonstrates and embeds company values.
- Strong influencer, negotiator, and mediator.
- Flexible to respond and adapt to changing internal and external context.
- Decisive, with ability to make decisions and follow through, ensuring learnings are captured.
- Exceptional communicator both verbally and written.
- Strong team builder, listens to needs of team, and capable of identifying and adopting best practices to engender a spirit of cooperation and energise people towards optimum performance.
- Pragmatic in approach with a strong commercial bias and ability to balance commerciality with operational excellence.
- Customer-focused – develops sincere and open relationships with customers, current and potential; listens to customer needs and constantly striving to exceed expectations and add value.
- Entrepreneurial approach - ability to identify opportunities.
- Flexible to respond in agile ways to changing customer needs.
- Ability to make decisions and follow through, ensuring learnings are captured.
- A motivated self-starter, who can self-direct when required, able to use own initiative and have autonomy to make appropriate decisions but also know when escalation is required.
- Critical thinker with problem-solving abilities.
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