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Co-Head of Legal Services

2 months ago

London, Greater London, United Kingdom Working Families Full time

About the Role

Working Families is seeking a highly skilled and experienced professional to join our team as a Co-Head of Legal Advice Services. This is a new role that will play a critical part in shaping the future of our organization and delivering high-quality legal advice to working parents and carers.

Key Responsibilities

  • Legal Advice Service
    • Oversee the advice pages of our website, ensuring they are timely, relevant, and fit for purpose.
    • Manage the effective and efficient delivery of legal advice to working parents and carers.
    • Lead the LAS team and ensure they have the necessary resources and support to deliver high-quality advice.
    • Stay up-to-date with changes in employment, financial, and other relevant support for parents and carers, and incorporate these into our service as needed.
    • Support the growth and engagement of our service, working with the charity to increase the number of working parents and carers accessing our website and bespoke advice.
  • Stakeholders & Partners
    • Manage and enrich our partnership with pro bono networks.
    • Build and maintain relationships with solicitors and law firms.
    • Deliver specific projects to analyze and develop the work of the LAS and partner with other organizations.
    • Participate in the Parents & Carers Panel as invited.
    • Ensure funders' requirements are met, provide feedback, and contribute to the improvement of feedback.
  • Strategic Involvement
    • Identify and manage strategic judicial interventions.
    • Collaborate with the Head of Policy & Influencing and/or the CEO to develop policy relevant to employment legislation.
    • Support the Head of Employer Services with best practice for employers.
  • Governance
    • Manage the legal, ethical, and other compliance needs of the legal advice service.
    • Monitor service users in line with the charity's needs.
    • Ensure all quality standards relating to the legal advice service are met.
  • Senior Leadership Team
    • Contribute to the SLT, sharing accountability for collective decision making and supporting the effective running of the charity.
    • Focus on strategic HR management as part of the SLT.
    • Focus on strategic Health & Safety management as part of the SLT.
    • Focus on Safeguarding as part of the SLT.
  • Other
    • Comply with and participate in all Working Families policies and processes.
    • Represent Working Families externally.
    • Support and participate in fundraising activities for Working Families.
    • Contribute to the wider Working Families team, undertaking any other reasonable duties as directed.

Person Specification

Essential:

  • Legal qualification as a solicitor or barrister with at least 5 years PQE with a reputable organization.
  • Expertise in and experience of providing autonomous advice on employment law and discrimination.
  • Ability to identify policy issues arising from advice work.
  • Ability to identify own training and development needs and commitment to keeping up to date with all relevant changes in benefits and employment rights.
  • Ability to represent the organization externally as subject matter expert.
  • Ability to set priorities and training needs and manage own workload.
  • Ability to manage, motivate, and sustain advisers and a wider team of volunteers.
  • Ability to manage a budget.
  • Ability to work as part of the Senior Leadership Team of the Charity.
  • Proven experience of establishing rapport, credibility, and collaborative relationships with key customers, partners, and stakeholders at the highest level both internally and externally.

Desirable:

  • Experience working in the charity or not-for-profit sector.
  • Experience of working with public bodies to shape policy and law.
  • Experience of planning and writing advice publications for members of the public.
  • Knowledge of disability equality issues.
  • The ability to read, write, and communicate data in context, including an understanding of data sources.
  • Understanding of benefits and other support available to families.
  • Experience of providing training.

Right to Work

Working Families is unable to sponsor work permits or visas. All candidates must have the right to work in the UK.