IT Service Transition Manager

4 weeks ago


Greater Manchester, United Kingdom Permanent Futures Ltd Full time
Service Introduction and Transition Manager

We are seeking a skilled Service Introduction and Transition Manager to join our team at Permanent Futures Ltd. As a key member of our IT service management team, you will play a crucial role in ensuring the seamless integration of new IT services into live environments.

Key Responsibilities:
  • Manage and coordinate the introduction of new IT services, ensuring they are fully tested, compliant, and ready for operational use.
  • Collaborate with internal teams and external suppliers to develop and implement effective service design processes.
  • Lead service introduction forums, ensuring all stakeholders are informed and all operational requirements are met.
  • Evaluate service performance post-launch, identify areas for improvement, and contribute to continuous improvement initiatives.
Requirements:
  • Experience in IT service management or a similar role, particularly managing the transition from project to live operations.
  • Strong organisational skills, with the ability to manage multiple projects simultaneously.
  • Experience working with third-party vendors and managing service delivery against contractual agreements.
  • Familiarity with ITIL principles or similar service management frameworks is desirable.

This is a great opportunity for someone eager to contribute to innovative IT services and develop within a supportive, forward-thinking organisation.



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