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Insurance Risk Management Lead

3 months ago

Smethwick, Sandwell, United Kingdom DPD Group UK Full time
Position Overview

The Insurance Risk Management Lead will report directly to the Financial Controller, overseeing the comprehensive insurance portfolio of the organization. This role encompasses the entire Insurance & Claims function, working in tandem with the Financial Controller to fulfill the strategic insurance objectives of the company, particularly in policy structuring and claims oversight.

Key Responsibilities

Leadership and Team Management:

  • Assume overall leadership for the Insurance & Risk Management Team, currently comprising six members, fostering a collaborative and high-achieving environment.
  • Engage actively in shaping the broader Finance function to align with corporate objectives.
  • Identify and implement initiatives aimed at enhancing operational efficiency.
  • Educate and advocate for Insurance & Risk awareness across senior management and the wider organization.
  • Establish and enforce adherence to Insurance Authority standards for all managed areas.

Insurance Program Management:

  • Oversee the renewal process and placement of all insurance policies for the UK operations.
  • Maintain relationships with insurers and brokers, focusing on both UK and Group insurance programs.
  • Collaborate with the Group Insurance & Risk function in France to ensure cohesive management.
  • Manage ongoing identification and mitigation of insurable risks, including the development of a comprehensive Insurable Risk strategy.
  • Facilitate the integration of acquisitions into the UK insurance framework.
  • Lead risk management initiatives and coordinate insurer surveys for Casualty & Property programs.
  • Conduct regular meetings with current and prospective insurers to promote the organization as a favorable risk.
  • Ensure that policies managed from the UK are consistently reviewed and re-evaluated by appointed brokers.
  • Conduct periodic reviews and tenders of brokers to guarantee superior service delivery.

Claims Oversight:

  • Supervise and manage all significant and complex claims across various insurance classes.
  • Act as the principal authority for all insurance claims.
  • Implement proactive claims management strategies to achieve substantial annual savings and minimize total cost of risk (TCOR).
  • Coordinate with other departments involved in the claims process to clarify roles and establish necessary procedures.
  • Manage relationships with claims suppliers, including legal representatives.
  • Ensure regular claims review meetings are held for Motor and Casualty claims.

Business Partnership and Support:

  • Provide and compile insurance data for various business needs, including renewals, claims data, and premium allocations.
  • Serve as a Subject Matter Expert for both internal and external stakeholders.
  • Review relevant contractual clauses concerning Insurance & Indemnity as an SME.
  • Participate as a key member of the Motor Risk Steering Committee.
  • Promote insurer and broker bursaries to relevant stakeholders.
  • Engage regularly with department heads and senior leadership to discuss insurable risk matters and identify risk management opportunities.
  • Continue to enhance the Insurance IT system to support exposure and claims management.
  • Maintain the Insurance Risk Register.

Qualifications and Experience

  • Ability to operate at a senior management level, despite the title of Manager.
  • Extensive experience in the insurance sector, particularly in cross-class claims handling and risk management.
  • Experience in project management involving both internal and external stakeholders.
  • Desirable experience in leading, developing, and motivating a team.
  • Strong communication skills and relationship-building capabilities.
  • High levels of self-motivation and initiative in problem-solving.
  • Proficient in computer literacy.
  • Willingness to exceed expectations and go the extra mile.
  • Ability to thrive in a high-pressure environment while managing personal and team workloads.
  • Exemplify the core values of Flexibility, Accountability, Respect, Honesty, Caring, and Passion.

Benefits Overview

Our organization values its employees as the cornerstone of our success. We offer a comprehensive benefits package that extends beyond salary and job security, including:

  • Holiday trading options.
  • Enhanced maternity and paternity leave.
  • Life assurance coverage of four times the salary upon joining the pension scheme.
  • Health kiosks available at all locations.
  • Vitality at Work program.
  • Complimentary on-site parking.
  • Discounts from hundreds of retailers, including supermarket shopping.
  • Milestone days off for personal celebrations.
  • Free eye tests and support for glasses for screen users.

Joining DPD Group UK not only offers job stability but also a pathway for career advancement. We pride ourselves on recognizing and nurturing talent, with numerous opportunities for development and promotion within our growing organization.