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Group Reservations Specialist

3 months ago

Central London, United Kingdom The BoTree Full time

We are currently looking for a Group Reservations Specialist to become a vital part of the Revenue Team at The BoTree Hotel. In this role, you will play a crucial part in executing proactive sales strategies and management practices aimed at maximizing hotel revenue.

The responsibilities of our Group Reservations Specialist include:

  • Proactively engaging in sales efforts to boost revenue and enhance guest satisfaction through effective room reservation processing.
  • Assisting in achieving optimal occupancy levels for The BoTree by maintaining efficient inventory management.
  • Managing all inquiries related to reservations and group sales with professionalism and efficiency.
  • Ensuring accurate, timely, and efficient input of all reservations into the system.
  • Promoting the hotel's additional services and amenities to guests to enhance customer satisfaction and increase hotel revenue.
As our Group Reservations Specialist, you will enjoy several fantastic benefits:
  • Cycle to work scheme
  • Access to a dedicated employee assistance program through Health Assured.
  • Wagestream financial wellbeing initiative
  • Complimentary overnight stay at one of our hotels to commemorate your work anniversary.
  • An additional day off on your birthday.
  • Recommend a Friend program: earn up to £750 for successful referrals.
  • Discounted hotel accommodations through Preferred Hotels.
  • 33 days of annual leave, including public and bank holidays.
  • Meals provided while on duty.
If you possess prior experience as a Group Reservations Specialist or in a hotel reception role, we encourage you to consider this opportunity.

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