Aftersales Service Technician

1 week ago


St Albans, Hertfordshire, United Kingdom Mansell Recruitment Group Full time

About the Role

Mansell Recruitment Group is seeking a skilled Service Engineer to join our team. As a Service Engineer, you will be responsible for the installation and maintenance of radio communication systems at customer sites across the UK.

Key Responsibilities

  • Install and service radio paging and radio speech & data equipment at customer sites.
  • Provide expert installation, service, customer training, and advice on our products.
  • Attend regular training sessions on new products and technologies.
  • Provide second-line customer support when the Customer Service team needs to escalate.
  • Support the pre-sale sales team with site surveys.
  • Support post-installation/commissioning documentation for CRM.

Requirements

  • Excellent understanding and hands-on capability of installation of low voltage electrical systems.
  • Understanding of radio communication systems and IT networking.
  • Experience working in a field service role.
  • Strong PC skills including all Microsoft products (Word, Excel, Outlook).
  • Excellent communication skills to build relationships with colleagues, suppliers, and customers.
  • Experience from broadband, alarm systems, or security would be beneficial.
  • ECS / CSCS Card would be desirable.

What We Offer

The salary for this position is £32,000-£42,000 per annum, depending on experience and qualifications.



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