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Marine Personnel Coordinator Glasgow

2 months ago


Clydebank, West Dunbartonshire, United Kingdom Northern Marine Full time
Job Title: Marine Personnel Coordinator Glasgow

We are seeking a highly skilled and experienced Marine Personnel Coordinator to join our team at Northern Marine. The successful candidate will be responsible for providing exceptional support to our seafarers and ensuring the smooth operation of our crew management processes.

Key Responsibilities:
  • Provide effective communication and support to seafarers, ensuring all queries are managed and resolved in a timely manner.
  • Support and participate in regular internal and client audits to ensure compliance with maritime regulations.
  • Liaise with the Marine Personnel Specialist to ensure effective crew changes in line with client requirements.
  • Manage and coordinate all office visits of our seafarers, including de-briefs and appraisals.
  • Coordinate the crew induction process for new joiners and offboarding process for leavers.
  • Support the Marine Personnel Specialist and Personnel team with disciplinary matters, review of external manning agents, and management of KPIs/SLAs.
  • Manage and coordinate payroll matters for seafarers, liaising with colleagues in our global offices to ensure prompt and accurate payment.
  • Monitor and analyze training plans in line with company matrix requirements, ensuring all crews are competent and up to date with the latest regulations and best practices.
  • Support the delivery and communication of STCW training to seafarers.
  • Strong knowledge and understanding of ISM, STCW, and MLC requirements.
Candidate Requirements:
  • Broad experience in a marine crewing role supporting and managing a large pool of global seafarers.
  • Demonstrable experience managing first-line crewing demands, including problem resolution.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple and changing priorities.
  • Strong organizational skills.
  • Knowledge of maritime regulations and industry best practice.
  • Understanding and knowledge of offshore crewing practice, including demonstrated experience managing casework on board.
  • Understanding and in-depth knowledge of ISM code, MLC, and STCW.
  • Awareness and knowledge of crew managing systems, including COMPAS.
  • Ability to work independently and as part of a team.
  • Strong understanding of GDPR and ISO standards relating to crew management.
  • Proficient in all MS office packages, including Outlook, Word, Excel, and PowerPoint.

Desirable: University Degree, preferably in HR or General Business. Previous experience working within seagoing HR teams for a ship management company.