Senior IT Support Specialist

2 months ago


Aylesbury, Buckinghamshire, United Kingdom hireful Full time

About the Role:

We are seeking a highly skilled and experienced IT Support Technician to join our team at Hireful. As a Senior IT Support Specialist, you will be responsible for providing first-class IT services to our clients in the education industry.

Key Responsibilities:

  • Providing 1st, 2nd, and 3rd-line IT support to our clients
  • Ensuring that IT systems and services are always available and functioning correctly
  • Installing, maintaining, and fixing IT equipment, including servers, software, networks, hardware, and telephony
  • Supporting Office 365 and other IT systems
  • Providing excellent customer service and ensuring a high level of customer satisfaction

Requirements:

  • Previous experience in an IT support role
  • Experience working within a school, academy, or college environment
  • Experience installing, maintaining, and fixing IT equipment
  • Experience supporting Office 365
  • Excellent customer service skills and a passion for providing a high-quality service

What We Offer:

  • A competitive salary of £27k - £32k per annum
  • A great benefits package
  • The opportunity to work with a successful and growing company

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