Tech Support Specialist
3 weeks ago
We are seeking a skilled Tech Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance to our customers through various communication channels.
Key Responsibilities:
* Provide technical support to customers via phone, email, and chat.
* Troubleshoot and resolve technical issues in a timely and efficient manner.
* Collaborate with internal teams to resolve complex technical issues.
* Develop and maintain documentation of technical procedures and processes.
Requirements:
* Bachelor's degree in Computer Science or related field.
* 2+ years of experience in technical support.
* Strong communication and problem-solving skills.
* Ability to work in a fast-paced environment.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.
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