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Digital Optimisation Manager

2 months ago

Nottingham, Nottingham, United Kingdom Zachary Daniels Full time

Job Summary:

Zachary Daniels is seeking a highly skilled Digital Optimisation Manager to join their team. As a key member of the organisation, you will play a crucial role in driving the digital roadmap and developing strategies to optimise the user journey across Search, Merchandise, and Personalisation.

Main Responsibilities:

  • Support the digital optimisation lead in developing a product discoverability roadmap
  • Enhance onsite search optimisation to achieve business goals
  • Oversee customer-centric merchandising strategies
  • Manage digital projects from concept to delivery
  • Utilise customer data for personalisation
  • Lead cross-functional initiatives to improve customer experiences during key events
  • Manage third-party vendor relationships
  • Mentor the optimisation team
  • Align team efforts with strategic objectives
  • Work with the experimentation team on AB testing
  • Identify and address customer pain points using data insights
  • Oversee weekly trade reporting
  • Foster a culture of continuous improvement through regular review and refinement of optimisation processes, tools, and strategies

Requirements:

  • Proven experience in digital optimisation
  • Strong leadership and team management skills
  • Deep understanding of data-driven strategies
  • Expertise in onsite search optimisation and merchandising tools
  • Excellent analytical skills with A/B testing and data interpretation experience
  • Strong project management abilities
  • Exceptional communication and stakeholder management skills
  • Familiarity with analytical tools like GA and ContentSquare
  • Experience managing relationships with third-party tools

About Zachary Daniels:

Zachary Daniels is a niche recruitment consultancy specialising in various industries, including Buying, Merchandising, and Ecommerce, Design, Technical, Wholesale, and Production, Finance, HR and Talent, H&S and Compliance, Marketing, Digital, and Technology, Property and Centre Management, Retail, Trade, Leisure, and Wholesale Operations, Senior Appointments and Exec, Sales, Supply Chain and Logistics.