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Insurance Underwriter

2 months ago

Gloucester, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time
About the Role

Ecclesiastical Insurance Group is seeking an experienced Underwriter to join our team in Gloucester. As an Underwriter, you will play a crucial role in delivering exceptional customer service and supporting our "right first time" approach to customer service.

Key Responsibilities
  • Develop and negotiate new and existing business within your authority and in line with our strategy.
  • Plan, prioritize, and manage your work to deliver agreed objectives and meet Service Level Agreements (SLAs).
  • Use effective communication methods to support our right first-time approach and maintain successful internal and external relationships.
  • Act on individual audit results and agreed action plans to improve your performance.
  • Understand and operate within regulatory frameworks and identify and escalate any risks to the business.
  • Identify and resolve complaints in line with company policy.
  • Expand your technical and niche knowledge through formal and informal training, networking, and industry press.
Requirements
  • Minimum of 5 GCSEs, including Maths and English at grade C or above, or equivalent.
  • Qualified Cert CII or commitment to work towards within an agreed timescale.
  • Market, industry, and company knowledge.
  • Strong verbal communication skills.
  • A proven ability to deliver exceptional customer service.
  • Appropriate IT skills.
What We Offer
  • A competitive salary.
  • Group Personal Pension with up to 12% employer contribution.
  • Generous annual bonus scheme up to 24%.
  • 25 days annual leave plus bank holidays and a holiday buy and sell scheme.
  • An array of health and wellbeing benefits, including private healthcare, income protection, and life assurance.
  • Up to £300 annual personal grant to a charity of your choice.
  • Encouraged to take at least one volunteering day per year.
  • Employee Assistance Programme.
  • Full study support to gain professional qualifications.