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IT Support Specialist

2 months ago

Upminster, Greater London, United Kingdom Arcus Solutions Full time
{"h1": "IT Support Engineer Role at Arcus Solutions", "p": "At Arcus Solutions, we are seeking an experienced IT Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing first and second-line support for all IT-related incidents and service requests.

Your primary focus will be on ensuring the smooth operation of our IT systems, including Windows end-user devices, Windows Servers, and mobile devices. You will also be responsible for configuring, administering, and troubleshooting problems with these systems.

In addition to your technical expertise, you will possess excellent communication skills, with the ability to effectively communicate with colleagues and stakeholders at all levels.

As a member of our team, you will have the opportunity to work on a variety of exciting IT projects, including the deployment and upgrade of system software, user software, and devices.

We offer a competitive salary of up to \u00a334,000, depending on experience, as well as a range of benefits, including a discretionary bonus scheme, 25 days annual leave, and a contributory pension scheme.

If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Provide first and second-line support for all IT-related incidents and service requests
* Ensure the smooth operation of our IT systems, including Windows end-user devices, Windows Servers, and mobile devices
* Configure, administer, and troubleshoot problems with these systems
* Work on a variety of exciting IT projects, including the deployment and upgrade of system software, user software, and devices

**Requirements:**

* Experience working in a similar IT support role
* Excellent communication skills
* Ability to work effectively in a fast-paced environment
* Strong technical expertise in Windows operating systems, mobile devices, and IT systems

**What We Offer:**

* Competitive salary of up to \u00a334,000, depending on experience
* Discretionary bonus scheme
* 25 days annual leave
* Contributory pension scheme
* Range of other benefits, including a health cash plan and cycle to work scheme

**How to Apply:**

If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please click on the 'apply' button to submit your application.

**Note:**

Arcus Solutions is an equal opportunities employer and welcomes applications from all qualified candidates.