Head of Operations Manager
3 days ago
Job Summary:
We are seeking a highly skilled and experienced Head of Operations Manager to join our team at I Love My Job Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our business.
Key Responsibilities:
- Review supplier manuals to understand procedures and ensure all relevant teams have necessary information to fulfil orders accurately and punctually.
- Ensure that all behind-the-scenes operations are running smoothly, including timely assistance to customer inquiries regarding product details, samples, compliance documentation, and internal data collation.
- Involvement with transport and shipping of export orders, including to our global warehouse network.
- Establish and enforce quality control standards and service improvements where necessary.
- Proficient in Microsoft Office suite, with a strong numerical aptitude, including Excel.
- Display a positive, proactive attitude, with excellent communication and relationship-building skills.
Requirements:
- Good sales operations experience
- Strong numerical aptitude, including Excel
- Excellent communication and relationship-building skills
About Us:
I Love My Job Ltd is a forward-thinking, vibrant, and creative company that designs and develops leading consumer products for retailers globally. We offer an exciting opportunity for growth and development in a fast-paced environment.
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