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Medical Office Coordinator

2 months ago

Wrexham, Wrexham, United Kingdom Strathmore Medical Practice Full time

About the Role

We are seeking a highly skilled and organized Medical Receptionist to join our team at Strathmore Medical Practice. As the first point of contact for patients and visitors, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our practice.

Key Responsibilities

  • Provide a warm and welcoming experience for patients and visitors, responding to inquiries and addressing concerns in a professional and courteous manner.
  • Manage patient records and accounts, ensuring accurate and up-to-date information.
  • Coordinate appointments, surgeries, and other medical procedures, ensuring seamless communication with patients and healthcare professionals.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Contribute to a positive and supportive team environment, working collaboratively with colleagues to achieve excellent patient care.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and healthcare professionals.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility and adaptability, with the ability to work in a fast-paced environment and respond to changing circumstances.
  • Basic computer skills and ability to learn practice software and systems.

About Us

Strathmore Medical Practice is a friendly and dynamic team of healthcare professionals dedicated to providing exceptional patient care. We offer a supportive and inclusive work environment, with opportunities for professional development and growth. If you are a motivated and organized individual with a passion for delivering excellent patient care, we encourage you to apply for this exciting opportunity.