Repair Sales Coordinator

1 week ago

Ashford, Kent, United Kingdom Boon Edam UK Full time
Job Title: Repair Sales Coordinator - Hybrid

We are seeking a highly organized and customer-focused individual to join our team as a Repair Sales Coordinator - Hybrid. This role will be responsible for the sale of fixed-priced repairs, glass, supply-only parts, and retrofits.

Key Responsibilities:
  • Produce accurate and timely quotations for customers, ensuring all information is entered into the CRM system and followed up via appropriate communication with the customer.
  • Process incoming orders, ensuring that customers provide the correct information.
  • Liaise with the field-based Area Service Sales Managers to ensure a high level of customer service is delivered at all times.
Requirements:
  • Excellent customer service skills.
  • Highly organized with good administration skills.
  • Excellent communicator able to build and maintain customer rapport.
  • Basic knowledge of UK geography.
  • Proficient in Microsoft Office Programmes.
  • Ability to work on your own initiative.
  • Knowledge of CRM systems is desirable but not essential.
  • Good literacy or numeracy skills.
What We Offer:
  • Hybrid working with a minimum of 3 days in the office available after an initial settling-in period of 4 weeks.
  • Generous and achievable OTE commission structure and further uncapped over-target earnings.
  • 23 days annual leave plus 8 public bank holidays.
  • Annual leave increases with the length of service.
  • Your birthday off.
  • Life insurance of four times your basic salary.
  • Company Pension scheme after 3 months of service with 9% employer contributions.
  • Membership to a Healthcare or Cash Plan scheme after probation.

Boon Edam is the world market leader in commercial entrance control solutions, and we operate globally. We have manufacturing facilities in Holland, the USA, and China and a network of international sales offices that provide support to customers worldwide.

We are an equal-opportunity employer and welcome applications from all qualified candidates. Please contact us to let us know if you need any reasonable adjustments during the recruitment process.

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