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Sales Coordinator for Repair Services

2 months ago


Ashford, Kent, United Kingdom Boon Edam Full time
Repair Sales Coordinator Role

We are seeking a skilled and organized individual to join our team as a Repair Sales Coordinator. As a key member of our sales team, you will be responsible for selling fixed-priced repairs, glass, supply-only parts, and retrofits to our customers.

Key Responsibilities:
  • Produce accurate and timely quotations for customers, ensuring all information is entered into our CRM system and followed up via appropriate communication.
  • Process incoming orders, ensuring customers provide the correct information.
  • Liaise with our field-based Area Service Sales Managers to ensure a high level of customer service is delivered at all times.
Requirements:
  • Excellent customer service skills.
  • Highly organized with good administration skills.
  • Excellent communicator able to build and maintain customer rapport.
  • Basic knowledge of UK geography.
  • Proficient in Microsoft Office Programs.
  • Ability to work on your own initiative.
  • Knowledge of CRM systems is desirable but not essential.
  • Good literacy or numeracy skills.
About Us:

Boon Edam is the world market leader in commercial entrance control solutions, operating globally with manufacturing facilities in Holland, the USA, and China, and a network of international sales offices providing support to customers worldwide.

We offer a competitive salary, DOE, plus excellent benefits, including hybrid working, generous OTE commission structure, and further uncapped over-target earnings. We also provide 23 days annual leave plus 8 public bank holidays, annual leave increases with length of service, your birthday off, life insurance, company pension scheme, and membership to a Healthcare or Cash Plan scheme after probation.