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Retail Store Manager

2 months ago

Dudley, Dudley, United Kingdom Aveda Full time
Aveda - Retail Store Manager - DudleyJob Summary: We are seeking a highly motivated and experienced Retail Store Manager to lead our team in Dudley. The successful candidate will have a proven track record of driving sales growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities:
  • Lead and manage a team of sales associates to achieve sales and customer service targets
  • Develop and implement business plans to drive sales growth and improve customer satisfaction
  • Manage store operations, including inventory management, facilities maintenance, and cash reconciliation
  • Provide inspirational and personalized customer service to drive sales and customer loyalty
  • Collaborate with the sales team to create and execute in-store events and promotions
  • Manage and maintain accurate records of sales, customer interactions, and team performance

Requirements:
  • Proven retail management experience, preferably in cosmetics
  • Ability to provide inspirational and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets
  • Previous retail operations experience, including inventory management and facilities maintenance
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events
  • Previous experience with retail point-of-sale software

About Us:
Aveda is an equal opportunities employer, committed to diversity and inclusion. We offer a competitive remuneration and benefits package, as well as opportunities for career growth and development.