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Operations Manager

2 months ago

Bedford, Bedford, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking an experienced Area Manager to join our team at Amazon UK Services Ltd. As an Area Manager, you will be responsible for leading a team that ensures the smooth operation of our sites, focusing on safety, efficiency, and quality.

Key Responsibilities
  • Create and drive a culture of safety and wellbeing within the team
  • Analyse and implement changes to maintain high quality and productivity levels
  • Oversee projects to streamline processes, optimise productivity, and improve customer service
  • Monitor shift performance and implement actions to improve operational excellence
  • Collaborate with management-level colleagues to standardise shift practices
A Day in the Life

You will work on a shift pattern at one of our sites, focusing on productivity and ensuring the site runs smoothly. Your main responsibilities will include owning and driving a culture of safety, upholding quality and shift performance standards, and overseeing process improvements within your area.

About the Team

Amazon Extra Large (AMXL) is a team that manages the entire service for heavy items, including supply chain fulfilment, delivery, and returns. We focus on providing extra customer care, including unpacking, assembling, and installing items, and taking away old items where needed. Our team is made up of people from operations, supply chain, business intelligence, and programme management, working together to grow this part of the business.

Requirements
  • A degree
  • Relevant experience in people management
  • Relevant experience of communicating with a wide range of stakeholders
  • Relevant experience in using data to influence business decisions
  • Advanced proficiency in verbal and written English and local language
Preferred Qualifications
  • Experience working with Lean, Six Sigma, and Kaizen techniques
  • Experience working in another logistics environment
  • Relevant experience working with the MS Office suite