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Asylum Support Coordinator

2 months ago

London, Greater London, United Kingdom Refugee Council Full time

Job Summary

The Refugee Council is seeking a highly skilled and experienced professional to lead our casework team in delivering high-impact services to people seeking asylum and refugees in the UK. As a Senior Casework Manager, you will be responsible for line managing a team of casework advisers, developing and maintaining professional relationships with external agencies, and ensuring the delivery of high-quality services to our clients.

Key Responsibilities

  1. Team Leadership

Lead and manage a team of casework advisers, providing guidance and support to ensure they deliver high-quality information and advice to clients.

Service Development

Develop and maintain excellent professional relationships with external agencies, including local authorities, legal representatives, and voluntary sector organizations.

Client Support

Ensure that clients receive high-quality support and signposting to external specialist agencies, in a sensitive and confidential manner.

Requirements

  • Proven experience in managing a team and developing services in a similar context.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with external agencies and stakeholders.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer

The Refugee Council offers a competitive salary and benefits package, as well as opportunities for professional development and growth.