Account Management Professional Wanted for Dynamic Local Company

1 week ago


Solihull, Solihull, United Kingdom In-pact accountancy Ltd Full time
About the Role

We are seeking an experienced Account Manager to join our team at In-pact Accountancy Ltd. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Act as the primary point of contact for clients, responding to queries and resolving issues in a timely and professional manner.
  • Produce high-quality client documentation, including contracts, invoices, and reports, within defined timeframes.
  • Manage and generate new orders, progress existing orders, and advise clients of any changes.
  • Arrange new deliveries and collections, and re-allocate as required.
  • Handle and resolve client queries in a prompt and professional manner.
  • Manage and generate monthly customer invoicing and recharges.
  • Generate and authorize external supplier orders.
  • Produce regular and ad-hoc client reports within defined timeframes.
  • Provide advice on rescheduling and early termination.
Requirements

We are looking for an experienced Account Manager with a strong track record of providing exceptional customer service and building strong relationships with clients. You will need to have:

  • At least 2 years of experience in account management or sales administration.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and negotiation skills.
  • Proficiency in Microsoft Office.
  • A customer-focused approach and ability to work in a pressurized environment.
About Us

In-pact Accountancy Ltd is a dynamic and growing company that values its employees and provides excellent career prospects and benefits. We are a specialist in vehicle management and have a strong reputation for supporting and rewarding our staff.



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