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Account Management Professional Wanted for Dynamic Local Company

2 months ago


Solihull, Solihull, United Kingdom In-pact accountancy Ltd Full time
About the Role

We are seeking an experienced Account Manager to join our team at In-pact Accountancy Ltd. As an Account Manager, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Act as the primary point of contact for all clients, responding to their queries and resolving any issues in a timely and professional manner.
  • Produce client documentation, such as contracts and invoices, within defined time-scales.
  • Manage and generate monthly customer invoicing and recharges.
  • Arrange new deliveries and collections, and re-allocate as required.
  • Provide advice on rescheduling and early termination.
Requirements

To be successful in this role, you will need:

  • At least 2 years of experience in account management or sales administration.
  • Excellent customer service skills and the ability to build strong relationships with clients.
  • Good knowledge of Microsoft Office and the ability to work accurately and efficiently in pressurised situations.
  • Strong negotiation and problem-solving skills.
About Us

In-pact Accountancy Ltd is a dynamic and forward-thinking company that values its employees and provides excellent career prospects and benefits. We are committed to supporting and rewarding our staff, and we are looking for someone who shares our values and is passionate about delivering exceptional customer service.