Restaurant Shift Leader

2 days ago

Croydon, Greater London, United Kingdom German Doner Kebab Full time

Job Title: Shift Leader Front of House

Job Summary:

We are seeking a highly motivated and experienced Shift Leader to join our team at German Doner Kebab. As a Shift Leader, you will be responsible for leading the Front of House team to deliver exceptional customer service and maintain a clean and welcoming environment.

Key Responsibilities:

  • Lead the Front of House team to ensure excellent customer service and maintain high standards of cleanliness and organization.
  • Manage guest complaints and resolve issues efficiently.
  • Train and develop team members to improve their skills and performance.
  • Monitor and maintain stock inventory, and analyze consumption to optimize inventory levels.
  • Ensure compliance with food safety and health & safety regulations.
  • Promote and publicize the GDK brand.
  • Lead by example and maintain a positive working environment.
  • Monitor Front of House operations and initiate corrective actions.
  • Take responsibility for the business performance of the Front of House.

Requirements:

  • Proven experience as a Supervisor or Duty Manager in the food industry.
  • Demonstrated experience in guest service management.
  • Extensive knowledge of guest care.
  • Proficiency in English.
  • Computer literacy and familiarity with POS systems.
  • Strong leadership, motivational, and people skills.
  • Financial management skills.

What We Offer:

As a Shift Leader at German Doner Kebab, you will have the opportunity to work in a dynamic and fast-paced environment, develop your leadership skills, and be part of a successful team. We offer competitive compensation and benefits packages, as well as opportunities for career growth and development.

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