Membership Experience Manager

6 days ago


South East England, United Kingdom Royal British Legion Trading Ltd Full time
About the Role

We are seeking a highly skilled and experienced Membership Experience Manager to join our Membership Services and Development team at Royal British Legion Trading Ltd.

Key Responsibilities
  • Support and manage the membership journey for our leading UK charity
  • Collaborate with the team to shape and develop our membership strategy
  • Provide exceptional customer service and support to our members
  • Work closely with the development team to identify and implement new membership opportunities
Requirements
  • Proven experience in membership management and customer service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of membership management software and systems
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment
  • The chance to make a real difference in the lives of our members and the wider community


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