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Service Advisor
2 months ago
About the Role:
We are seeking a skilled Service Advisor to join our team at Park's Motor Group in Ayr. As a Service Advisor, you will play a vital role in supporting our branch and its customers through various administration services.
Key Responsibilities:
- Process invoices, paperwork, and customer details with accuracy and efficiency
- Liaise directly with customers to provide exceptional service and support
- Maintain and update databases to ensure seamless operations
- Develop and maintain a high level of quality work
- Communicate effectively in a confidential, professional, and appropriate manner
- Continuously develop personal skills and knowledge to stay up-to-date with industry developments
Requirements:
- Strong communication and interpersonal skills
- Ability to use Microsoft Office, Excel, and Word, as well as email packages
- Attention to detail and ability to multitask
- Polite and warm telephone manner
- Good numeracy skills and ability to work accurately with numbers
- Adaptability to varying tasks and a willingness to learn
Benefits:
- Discounted servicing for you and your family
- Contributory pension scheme
- Colleague introductory scheme
- Industry-leading discounts on purchases of new and used cars
- Subsidised car purchase scheme accessible to you and your family
About Park's Motor Group:
Park's Motor Group is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche, and volume franchises from 64 franchise outlets throughout the UK.