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Waste Management Specialist

2 months ago

Newbury, West Berkshire, United Kingdom Computer Salvage Specialists Full time
Job Description

Job Title: Contract Manager

Company: Computer Salvage Specialists

Location: Newbury, Berkshire

Job Type: Full-time

Salary: Competitive

Job Description:

Role Overview

The successful candidate will be joining a team of Contracts Managers to assist with the day-to-day management of a range of public and private sector customers, including local authorities, utility companies, and IT asset management providers.

The Contracts Manager will report directly to the Head of Contracts but will also work closely with our Managing Director and business owner Andrew Braysher.

Key Responsibilities
  • Manage a portfolio of high-value/profile public and private sector customers across different customer profiles, contract types, and business sectors.
  • Customer and Contract Management – the successful candidate will need to handle a wide range of customer recycling/processing order requirements in a fast-paced, dynamic environment.
  • Input into pricing, cost estimates, issue/query identification and resolution with customers and our senior managers.
  • Assisting with raising/managing Purchase Orders (SAP).
  • Participating in final invoicing approvals, processing and resolving customer, financial and operational queries.
  • Booking 3rd party Transport & ensuring all documentation is accurate/timely.
  • Assist the Senior Managers with internal monthly sales and financial reporting.
Requirements
  • Customer Liaison – experience in customer/account level operational and management reporting, issue escalation & resolution with senior customer leads, internal stakeholders & our management team.
  • Customer Requirements Gathering & Order Fulfilment – ability to process high volume of varied customer orders/requirements across a range of customer and contract types – capturing and processing customer requirements for IT, electrical and environmental waste recycling in line with our customer contracts.
  • Minimum of 5 years' experience working in a Contracts Management, Commercial Operations or Account Management roles.
  • Financial Operations – experience of customer and internal finance processes covering pricing to order (vs customer contract), PO, invoicing and query handling/resolution.
  • SAP – understanding of basic Financial Accounting modules and financial software/SAS platform.
  • MS Office Suite – Excel, Word & Outlook.
Personal Attributes
  • Proven experience in managing and developing new and existing customer accounts.
  • Strong communication skills both verbal and written.
  • Strong time management skills and ability to multitask & prioritise workflow/tasks.
  • Excellent negotiation and problems-solving skills.
  • Ability to influence and communicate effectively at all levels and across different stakeholders.
  • Performance Management & Results Orientated – ability to identify, communicate and propose solutions to a wide range of customer issues with senior managers.
  • Good IT skills in Word, Excel. Knowledge of SAP an advantage but not essential.
What We Offer

Competitive salary and benefits package.

Opportunity to work with a leading company in the waste management industry.

Chance to develop your skills and experience in a dynamic and fast-paced environment.