Service Centre Operations Manager

1 week ago


Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Service Centre Operations Manager. This is an exciting opportunity to lead and inspire teams of people, assisting in developing positive cultures in line with our Trust values and behaviours.

Key Responsibilities
  • Conduct a variety of duties that will bring you into contact with a range of stakeholders, including staff within the workshop.
  • Hold regular performance and budget meetings, and conduct Health and Safety audits.
  • Be involved in various projects within the Fleet Department, such as planning, development, and design of new vehicles and equipment.
  • Lead and inspire teams of people, assisting in developing positive cultures in line with our Trust values and behaviours.
  • Carry out investigations and produce reports and root cause analysis covering highly complex technical information across a variety of situations and across the range of Fleet and Equipment services.
  • Problem solve across a range of areas, actively seeking solutions to complex and individual issues.
  • Work with multi-disciplined teams to continuously develop and evolve productive and efficient ways of working that contribute to department development.
About Us

Working for South Western Ambulance Service NHS Foundation Trust is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

What We Offer
  • Competitive NHS salary
  • A standard working week of hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Cycle-to-work and other salary sacrifice schemes
  • Staff networks
  • Access to a wide range of discounts from various organisations across the UK


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