Pharmacy Operations Manager

4 days ago


Bournemouth, Bournemouth, United Kingdom Boots Full time
About the Role

We are seeking a highly skilled and experienced Pharmacy Technician to join our Care Services team as a Customer Partner. In this critical role, you will provide exceptional customer care to care home customers, while leading the operational running of our pharmacy.

Key Responsibilities
  • Plan and manage the Care Services workload to deliver outstanding service to customers.
  • Work in partnership with care homes, store teams, and GP surgeries to ensure seamless delivery of care services.
  • Resolve customer queries in a timely and effective manner.
  • Lead and plan the day-to-day running of the pharmacy, including dispensing duties and supporting the team.
  • Work with the Regional Business Manager to become an ambassador for Boots in the local community and assist in the sign-up of new business.
Requirements
  • Pharmacy Technician with a minimum of NVQ2 in Pharmaceutical Science (or equivalent) - NVQ3 preferred but not essential.
  • Full driving licence, as you will be expected to visit care homes.
About Us

At Boots, we are committed to diversity, equity, and inclusion. We offer a positive and inclusive working environment for all colleagues, with a range of flexible working patterns to support work-life balance. Our benefits include a competitive holiday allowance, Boots Retirement Savings Plan pension scheme, and a range of other perks and discounts.


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