Pharmacy Operations Manager

2 months ago


Bournemouth, Bournemouth, United Kingdom Boots Full time

About the Role

This is a critical position within our Care Services division that will provide a single point of contact for care home customers, ensuring excellent customer care is provided at all times. As a key member of our team, you will lead the operational running of our Care Services pharmacy, offering a wide degree of autonomy and opportunities for future leadership development.

Key Responsibilities

  • Plan and prioritize the Care Services workload to deliver exceptional service
  • Work in partnership with a local network of care homes, store teams, and GP surgeries to enable delivery of outstanding care
  • Resolve customer queries in a timely manner
  • Lead and plan the day-to-day running of the Care Services pharmacy
  • Support dispensing duties, including labelling, priming, and preparing prescriptions
  • Work with the Regional Business Manager to become an ambassador for Boots within the local community and assist in the sign-up of new business

Requirements

  • Pharmacy Technician with a minimum of NVQ2 in Pharmaceutical Science (or equivalent)
  • Full driving license for visiting care homes

About Us

We are an equal opportunity employer committed to diversity, equity, and inclusion. We offer a positive and inclusive working environment, flexible working patterns, and a range of benefits, including a competitive holiday allowance, Boots Retirement Savings Plan pension scheme, and discretionary annual bonus scheme.



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