Technical Support Professional
6 days ago
About the Role:
We are seeking an experienced IT Support Engineer to join our team as a Technical Support Professional. As a Help Desk Engineer, you will be responsible for providing VIP support to our global organization.
Key Responsibilities:
- Diagnose and resolve hardware and software issues for company directors and associated individuals
- Provide on-call support and adhere to published processes and procedures
- Maintain accurate asset inventory and ensure timely updates
- Collaborate with stakeholders to resolve technical issues and improve support processes
Requirements:
- Strong communication and stakeholder management skills
- Experience with software and hardware support, including anti-virus and security support
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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