Customer Service Representative

5 days ago


Warley, United Kingdom Greenacre Recruitment Ltd Full time
Customer Service Officer (Housing)

Greenacre Recruitment Ltd is pleased to support a Midlands-based Housing Association in their search for an interim Customer Service Officer.

Key Responsibilities:

  • Provide exceptional customer service to residents, providers, and stakeholders.
  • Manage customer care cases, ensuring timely resolution and effective communication.
  • Collaborate with specialist teams to address complex issues.

Requirements:

  • Experience working in the housing sector, preferably in a first-point-of-contact role.
  • Understanding of Salesforce IT System and Microsoft Word.
  • Excellent team player with strong communication skills.

About the Role:

This is a temporary opportunity to support a Housing Association in their customer service operations. If you have a passion for delivering exceptional customer experiences and working in a dynamic team environment, we encourage you to apply.



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