Senior Sales Professional
3 weeks ago
We're seeking a highly motivated and experienced Senior Sales Assistant to join our Belfast Store team. As a key holder and supervisory role, you will be responsible for driving sales, motivating the team, and providing exceptional customer service.
Key Responsibilities:- Achieve sales targets and motivate the team to reach theirs
- Provide excellent customer service at all times
- Follow all store operating procedures, including delivery, clock in/out, stock takes, and replenishment
- Ensure a healthy, safe, and tidy work environment by following all H&S procedures
- Handle till transactions in line with operating procedures and handle complex customer enquiries
- Assist the management team in coaching and mentoring junior team members
- Act as key holder and assume responsibility for the store during short periods in the absence of the manager
- Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
- Strong understanding of customer service and how to drive it in a team
- Strong communication skills with the ability to inspire and motivate
- Commercial mindset with experience of revenue-driving targets and supporting team members to reach them
- Experience of leading a team to drive sales and achieving results
- Welcome to Dr. Martens, where you'll find a supportive and inclusive team environment
- 65% off all footwear and 50% off all accessories
- Opportunities for growth and development
- Bonus incentives and a pension contribution
- 2 paid volunteer days per year and access to our Employee Assistance Programme and Mental Health First Aiders
We're an equal opportunities employer and welcome applications from diverse candidates. Our diverse and inclusive teams have a positive impact on our brand, helping us to speak authentically to our consumers.
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