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We are seeking a highly skilled and compassionate individual to join our team as a Receptionist at Avery Healthcare. As a Receptionist, you will be the first point of contact for our residents, visitors, and staff, providing exceptional customer service and administrative support.
Key Responsibilities- Provide professional and high-quality customer service to residents, visitors, and staff.
- Answer telephone calls and respond to enquiries, redirecting calls to relevant staff and recording messages accordingly.
- Complete reception-related administration, maintain databases, and provide administrative assistance as required by the General Manager.
- Maintain the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
To be successful in this role, you will possess excellent communication skills, both verbal and written, and be confident in using computers. You will also have a positive, friendly, and welcoming attitude, with previous exposure to problem-solving and client complaints.
About Avery HealthcareAvery Healthcare is one of the largest providers of luxury elderly care homes in the UK. We believe that the later years of our residents' lives should be as enriching as any other. Our vision of 'creating meaningful lives together' is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes.
Please note that this role will require a DBS Disclosure check, the cost of which will be met by Avery Healthcare, and proof of eligibility to work in the UK.