Food and Beverage Operations Manager
6 days ago
Job Title: Director of Food
Job Type: Full time
Burhill Golf and Leisure is a leading golf and leisure centre seeking a highly motivated and experienced Food and Beverage Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth running of our food and beverage operations, providing exceptional customer service, and contributing to the overall success of our business.
Key Responsibilities:
- Food and Beverage Service: Take orders for food and beverage, serve orders promptly, and check customer satisfaction throughout the meal.
- Team Management: Assist the Food and Beverage Manager in making recommendations for improvements, training and motivating team members, and ensuring operating standards are met.
- Customer Service: Exceed customer expectations by upholding and implementing high standards of service, anticipating customer needs, and selling food and beverage using appropriate techniques.
- Operations: Complete tasks on the cleaning schedule, follow liquor control systems, ensure all food orders are posted correctly, and report any maintenance defects.
- Communication: Inform the supervisor on duty of any stock shortage, action customer requests, and act as a job buddy for new starters.
Requirements:
- Previous experience of operating a busy multi-function operation in a similar management position.
- Alcohol license training and up to date food safety certificates is advantageous but not essential.
- Excellent communication and interpersonal skills, good eye for detail, and exceptional planning and organisational skills.
- Ability to multi-task and work in a busy, fast-paced environment, with a flexible approach to work (weekend and evening work will be required).
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A dynamic and supportive work environment.
How to Apply: If you are a motivated and experienced Food and Beverage Supervisor looking for a new challenge, please submit your application, including your CV and a cover letter, to us.
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