Healthcare Coordination Specialist
4 weeks ago
Mid Norfolk Primary Care Network (PCN) is seeking a dedicated care co-ordinator to enhance our support for multiple GP practices and associated care facilities in the Dereham region. This role offers flexibility, with options for both full-time and part-time engagement.
The care co-ordinator will collaborate closely with GPs and practice teams within the PCN, playing a crucial role in ensuring that all patients receive optimal care and services.
Main Responsibilities- Serve as a key contact point to guarantee that necessary support is accessible.
- Organize and prioritize tasks independently while contributing effectively as a team member.
- Facilitate referrals to appropriate service providers.
- Coordinate meetings, ensuring all relevant clinical and non-clinical personnel are present and prepared.
- Encourage and promote collaboration between GP and community teams.
- Handle sensitive information regarding complex issues with utmost confidentiality.
- Draft comprehensive and clear minutes from meetings, distributing them to all relevant stakeholders with action items highlighted.
- Provide guidance and support to patients and their families/carers as needed.
- Maintain accurate electronic records of patient care and planned services, including hospital admissions and discharges.
- Direct service users and carers to suitable services.
- Participate in quality audits.
The ideal candidate will possess strong skills in person-centered planning and have a solid understanding of local resources for support. We welcome applications from individuals who meet the following criteria:
Essential Qualifications- Proficient in Microsoft Office Suite.
- Experience managing sensitive and confidential information.
- Demonstrated administrative capabilities.
- Knowledge of Clinical Governance principles.
- Experience in a healthcare environment.
- Familiarity with office procedures in an administrative capacity.
- Understanding of database management.
- Experience working within multidisciplinary teams.
- Awareness of relevant health and social care legislation and initiatives.
Mid Norfolk PCN comprises several GP surgeries that have collaborated effectively for years, including:
- Elmham Surgery
- Mattishall & Lenwade Surgeries
- Orchard Surgery
- Shipdham Surgery
- Theatre Royal Surgery
- Toftwood Medical Centre
This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, necessitating a Disclosure submission to the Disclosure and Barring Service to check for any prior criminal convictions.
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