Healthcare Coordination Specialist
3 weeks ago
Mid Norfolk Primary Care Network (PCN) is seeking a dedicated care co-ordinator to enhance our support for six GP practices and associated care homes in the Dereham region. This role offers flexibility for both full-time and part-time candidates.
The position requires close collaboration with GPs and practice teams within the PCN, playing a crucial role in ensuring optimal patient care and service delivery.
Main Responsibilities:- Serve as a central contact point to guarantee the availability of appropriate support.
- Utilize initiative to plan and organize tasks while contributing effectively as a team member.
- Facilitate referrals to relevant service providers.
- Coordinate meetings, ensuring all necessary clinical and non-clinical staff are present and prepared.
- Encourage and support integration within GP and community teams.
- Handle sensitive information regarding complex matters while maintaining confidentiality.
- Draft detailed and clear minutes from meetings, distributing them to relevant parties with highlighted actions.
- Provide guidance and support to patients and their families/carers as needed.
- Record and compile information, maintaining accurate electronic records of patient care and planned services, including hospital admissions and discharges.
- Direct service users and carers to appropriate services.
- Participate in quality audits.
For further details, please refer to the attached job description.
About the CandidateThe ideal candidate will possess strong person-centered planning skills and a comprehensive understanding of local resources to access essential support.
Essential Skills and Qualifications:- Proficient in Microsoft Office Suite.
- Experience managing sensitive and confidential information.
- Demonstrated administrative capabilities.
- Familiarity with Clinical Governance principles.
- Experience in a healthcare environment.
- Knowledge of office procedures in an administrative capacity.
- Experience managing databases.
- Ability to work within multidisciplinary teams.
- Understanding of relevant health and social care legislation and initiatives.
Mid Norfolk PCN comprises several GP surgeries that have collaborated closely for years, including:
- Elmham Surgery
- Mattishall & Lenwade Surgeries
- Orchard Surgery
- Shipdham Surgery
- Theatre Royal Surgery
- Toftwood Medical Centre
This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, necessitating a Disclosure submission to the Disclosure and Barring Service to check for any prior criminal convictions.
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