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Bournemouth, Bournemouth, United Kingdom Grupo Mantra Full timeJob Title: Night ManagerWe are seeking a highly skilled and experienced Night Manager to join our team at Peppers Beacon Queenstown. As a Night Manager, you will be responsible for overseeing the smooth operation of the hotel during the night shift, ensuring that all guests receive exceptional service and that the hotel runs efficiently.Key...
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Night Manager
2 months ago
We are seeking a highly skilled and experienced Night Manager to join our team at Peppers Beacon Queenstown. As a Night Manager, you will be responsible for overseeing the smooth operation of our hotel during the night shift, ensuring that all guests receive exceptional service and that our hotel runs efficiently.
Main Responsibilities:- Welcoming guests and handling their enquiries in a friendly and efficient manner
- Managing the front office and food and beverage operations during the night shift
- Providing accurate and up-to-date financial and yield reports
- Conducting audits and ensuring compliance with policies and procedures
- Managing the night audit process and reconciling daily banking
- Ensuring guest security and privacy at all times
- Communicating with other departments and resolving any issues that may arise
- Previous experience as a Night Manager or in a similar role
- Hold a current GM Certificate or be able to apply for one immediately
- Hold a current First Aid certificate
- Excellent communication and interpersonal skills
- Ability to work well under pressure and balance multiple tasks
- Knowledge of health and safety and security procedures
Accor, our parent company, is a leading global hospitality company with a portfolio of luxury and midscale hotels. We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and experienced Night Manager looking for a new challenge, we encourage you to apply for this exciting opportunity.