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Supply Chain Customer Coordinator

2 months ago

Aldershot, United Kingdom Lotus Professionals Full time
Customer Supply Planner

This role presents a fantastic opportunity to become a vital part of a vibrant team as a Customer Supply Planner at Lotus Professionals. The ideal candidate will demonstrate a proactive approach, excel under pressure, and possess a solid background in customer-focused supply chain management.

Key Responsibilities:
  • Facilitate customer interactions through regular review meetings
  • Coordinate client needs and oversee allocation tracking
  • Manage demand by analyzing orders against forecasts
  • Process customer forecasts utilizing Demand Planning software
  • Assess and enhance forecast precision
  • Address customer backlogs to reduce risks of production halts
  • Integrate new customer accounts into the system
  • Participate in Operational Improvement Initiatives
  • Efficiently resolve customer grievances
  • Handle order processing and shipment logistics
  • Ensure database accuracy and generate reports
Essential Qualifications:
  • Background in Supply Chain, Customer Service, or Account Management
  • Knowledge of SAP is advantageous
  • Advanced proficiency in Excel, including Pivot Tables, VLookups, and VBA
  • Strong communication and collaborative skills
  • Eager to learn, grow, and contribute to enhancing company performance
This position offers a flexible hybrid work arrangement, allowing for 2 days in the office and 3 days working remotely.