Client Liaison Specialist
2 weeks ago
**Job Summary**
As a Client Liaison Specialist at PHMG, you will be responsible for the day-to-day management of client accounts, working closely with our sales teams and creative departments to deliver top-quality productions and provide exceptional customer service.
**Key Responsibilities**
- Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their marketing objectives.
- Work collaboratively with cross-functional teams to deliver productions and audio projects to the highest standards, exceeding client expectations through effective communication and project management.
- Deliver industry-leading customer service, ensuring client satisfaction and continuously improving service levels.
- Identify and pursue new business opportunities, building a pipeline of potential clients and fostering long-term relationships through a consultative approach.
- Monitor key metrics and trends, using data to inform business decisions and drive growth.
- Seek guidance and support from peers and industry experts, demonstrating a commitment to personal and professional development.
**What You'll Get in Return**
- Competitive salary and rewards package
- Career development and progression opportunities
- Free gym membership and on-site amenities
- Company events and social activities
- Opportunities to contribute to company fundraising initiatives
- Access to industry-leading training and development programs
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